What training are the secret customers

Is it necessary to undergo training to become a secret buyer

Since the work of a secret buyer is very responsible, before proceeding to it, candidates are thoroughly trained.

The organization itself, which provides such a service, is developing a plan for the research of Mystery Shopping. According to him, a prepared person can check not only the quality of service and professional knowledge, but also the seller’s ability to work with conflict customers and find out if he can cope with objections.