Is it so important to record all the details about the order
All the details of the negotiations must be recorded for several reasons.
First, so as not to forget.
Secondly, in the eyes of a person you will get more trust. If you write down, then you are seriously configured. One of the most important points when processing the order is the factor of taking advance payment for your services. It should be said about this when talking on the phone when you agree on a meeting so that there are no surprises. In addition, the prepayment also disciplines the client himself. After the order is processed and the money is received, you should make a diary where you will record all your busy dates so that when the next client calls you, there are no long pauses in the conversation. People do not really like to talk on the phone for their money for a long time.