Who is involved in the process of creating a client service
It is desirable that experienced sales managers and managers who will help create viable and competent standards be involved in the process.
Secondly, after testing, the standards should be introduced into effect. To do this, it is necessary to train employees who will interact with the target audience, as well as convince them to comply with the developed rules of conduct.
Well, thirdly, it is necessary to constantly monitor the process of implementing standards.
One of the varieties of the client service is the organization of the service using professional call centers by interacting representatives of the company with consumers through the phone. Using telephone conversations, you can inform customers about new products, special offers, possible bonuses and discounts.